Copiers & Printers Error Messages

Error Code Messages by Major Manufacturers

Toshiba copiers error code messages

Xerox copiers error code messages

Note: This is a guide line or reference point for troubleshooting for trained technician only. Technicians should know simulation procedures on how to reset some error messages.  
Canon error messages shown below:

E000
Fuser problem, Fuser heater, Fuser film, Thermistor, Connections, Power Supply 

E001
Fuser Temperature too high, Fuser heater, Fuser film, Thermistor, Connections, Power Supply  

E002E003
Low Fuser Temperature, Thermistor, Fuser heater, Fuser film, Connections, Power Supply 

E004
Fuser problem, triac shorted, thermistor, power supply 

E007
Fuser film rotation problem ( IR 2200, 2800, 3300 or i ) 

E009
Fuser does not match power supply or DC controller board 

E010
Drive problem, main motor, motor drive board, mechanical gear functions  

E014-0000
Fuser motor ( IR 2200, 2800, 3300 or i ) 

E019-0000
Waste toner full ( IR 2200, 2800, 3300 or i ) 

E032-0001
DA unit communications error ( IR 2200, 2800, 3300 or i ) 

E040
Holding plate drive assembly, holding plate position sensor or holding plate solenoid 

E043
Paper deck feed motor problem 

E051-0000
Horizontal registration home detect mechanism ( Motor M9 or sensor PS10 ) ( IR 2200, 2800, 3300 or i ) 

E054
Duplex feed roller home position sensor lever, duplex feed roller gear, duplex drive board, duplex feed clutch, or duplex motor 

E055
Horizontal registration guide, home sensor lever, drive gear, duplex drive board, horizontal registration motor or duplex drive motor 

E064-0000
Charge, transfer or developer bias problem

E100
Laser unit, BD mirror, image processor board, laser board, DC controller, can also happen if drum is not installed 

E102
Laser problem 

E110-0000
Laser motor ( IR 2200, 2800, 3300 or i ) 

E202-0001
Scan problem, scan switch, scan motor, image processor board ( IR 2200, 2800, 3300 or i ), panel locked with error message 

E203
Scan motor driver board, scan motor or reader controller board 

E204-0001
ADF lead edge image signal problem ( IR 2200, 2800, 3300 or i ) 

E211/215
Reader controller board, exposure lamp heater, exposure lamp thermistor, flat cable connections 

E216
Exposure lamp, inverter board, reader controller board 

E217
Exposure lamp heater or heater controller board 

E219
Exposure lamp, inverter board, reader controller board 

E220-00001
Exposure lamp inverter board ( IR 2200, 2800, 3300 or i ) 

E225-0000,-00002
White plate/edge whit plate read error, bad CCD or exposure lamp ( IR 2200, 2800, 3300 or i ) 

E240-0000
Mcon-Dcon problem, bad DC controller ( IR 2200, 2800, 3300 or i ) 

E243-0000
Control panel to image processor board communication problem, main controller board ( IR 2200, 2800, 3300 or i ) 

E248-0001
EEPROM problem ( IR 2200, 2800, 3300 or i ) 

E261-0000
Zero cross signal problem, main control board or DC controller board 

E302-0001, -0002
Shading error, CCD, reader board or main controller board ( IR 2200, 2800, 3300 or i ) 

E315
Image data problem, main controller board ( IR 2200, 2800, 3300 or i ) 

E400
RDF to copier communication problem 

E401
RDF pickup motor or pickup sensor 

E402
RDF belt motor or pulse sensor 

E403
RDF feed motor or pulse sensor 

E404
DRF delivery motor problem 

E420-0001
ADF back up data ( IR 2200, 2800, 3300 or i ) 

E421-0001
ADF back up data ( IR 2200, 2800, 3300 or i ), communication problem 

E422-0001ADF IPC error 

E500
Finisher main board or communication with copier 

E501-0001
Saddle finisher communications with punch 

E503-03
Finisher saddle-stitcher communication problem 

E504-01,-02,-03,-04
Finisher height sensor problem 

E505-0001,-0002
Finisher back up RAM error 

E510-0001,-0002
Finisher feed motor ( IR 2200, 2800, 3300 or i ) 

E512-01,-02
Finisher delivery motor or delivery motor clock sensor 

E513-01,-02
Finisher alignment motor or alignment motor home sensor  

E514
Stack delivery motor, sensor 

E530
Rear jogging plate motor, sensor

E531
Finisher stapler motor, home sensor 

E532-01,-02
Finisher stapler motor or its home sensor 

E535-01,-02
Finisher delivery motor or its swing guide switches 

E535-03
Finisher safety switch or swing guide switch 

E537Front jogging plate motor M3, front aligning plate home sensor  

E540-0000,-00002,-0003
Finisher tray up/down motor ( IR 2200, 2800, 3300 or i )  

E551
Finisher fan 

E577
Finisher delivery motor or sensor 

E580
Finisher stack tray upper limit sensor or up/down motor problem 

E583
Finisher tray aux plate motor or sensor 

E584-01,-02,-03
Finisher feed motor, feed motor switch or shutter closed switch 

E585-0000
Finisher stack handling 

E590-0000,-0002
Punch motor 

E592-0000,-0002,-0003,-0004,-0005
Horizontal registration sensor, 0006 is punch sensor error 

E593-0001,-0003
Punch shift motor 

E5F1-0001,-0002,-0003
Finisher saddle folder motor 

E601-0000,-0001
Image transfer error, hard drive, main controller, DC controller 

E602-0001,-0002
Hard disk error, reinstalled software, hard drive or DC controller bad 

E604-0000

Image memory, hard drive or main controller board


E605-0001
Image memory battery, hard drive or main controller board 

E606-0001
HDD mounting fault, reinstalled software, replace HDD or main controller board, connections 

E674-0000
Fax unit problem 

E676
PDL board connection, PDL board, systems controller board 

E677-0001
PDL board, printer board or main controller board 

E710-0001,-0002,-0003
IPC initialization problem 

E711-0001,-0002,-0003
IPC register 

E712-0001,-0002
Communication problem with document feeder 

E713-0000
Communication problem with finisher 

E716-0000
Communication problem with pedestal 

E717-0001
Communication problem with ASSIST 

E719-0001
Card reader, coin vendor communication problem  

E731
Relay board, PDA board, network board, image processor board, system controller board 

E732-0001
Reader communication problem 

E733-0001
Printer communication problem  

E734
Relay board, PDA board, network board, image processor board, system controller board 

E735
Relay board, PDA board, network board, image processor board, system controller board 

E736
Fax board or system controller board 

E737-0000
SDRAM problem, DIMM or system controller 

E738
Network board, relay board, system controller board 

E739
Network board, relay board, system controller board 

E740-0001,-0002,-0003
Ethernet board 

E741-0000
PCI bus error 

E742
RIPI board 

E743-0000
Mcon-Rcon communication error 

E744-0000
Boot ROM software problem 

E803-0000
Low voltage power supply problem 

E804
Printer unit power supply fan, DC controller 

E805
Laser motor, DC controller, ( Developer Fan or other Fan on IR series ), Bad fan, DC controller or image processor board 

E807
Fuser /scanner fan or DC controller 

E810
(IR models) No drum in machine 

E826
Bypass fan or DC controller board 

E827
Controller power supply fan problem 

E901-0000
Pedestal feed unit motor or board   

E903

Paper deck lift problem 

 

Note: This is a guide line or reference for technicians only. Simulations a function key. 
Copiers and HP laserjet printers error code messages meaning for troubleshooting
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