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Ricoh copiers error code messages

Ricoh copiers error code messages
 

The following error messages will appear on Gestetner, Lanier, Ricoh and Savin products control panel. There are no codes listed in service for operator/user problems.  

SC-101
Exposure lamp, lamp stabilizer board, dirty white plate, dirty optics, SBU board, CCD 

SC-103
Power problem 

SC-104
Exposure lamp problem, main relay optics board, electrical noises or communication error 

SC-105
Zero cross, main relay, optics board, FUSE 804 on DCPS or AC drive board on FT series  

SC-120-123
Scan home problem, sensor, scan motor, (EX-IPU board or fuse FU103 Aficio 400, 401, 500) 

SC-121
Scan home or fuse FU4
Scan home or fuse FU106 Aficio 550/650 

SC-124
Scan motor encoder or scan motor 

SC-125
Scanning to slow speed 

SC-126
Scanning too fast speed 

SC-127
Scan motor or optics board 

SC-128
Scan start speed wrong; motor, board, drive section  

SC-129
Scan speed problem; motor or PSU 

SC-130
SBU error 

SC-140 / 141
Lens vertical home sensor 

SC-142 / 143
Lens horizontal home sensor 

SC-144 /145
3rd scan home sensor problem 

SC-190
EX-IPU board Aficio 400, 401, 500
Optics thermistor FT 7950, 7960, 7970 series   

SC-192
Automatic SBU adjust error, SBU, BICU, exposure lamp regulator, exposure lamp, dirty white plate 

SC-193
APS sensor FT 7950, 7960, 7970 series 

SC-194
IPU white level detect (too low) same as 192 

SC-300-303
Charge corona 

SC-302
Laser (polygon) motor problem 

SC-302
Charge roller, HVT, or fuse FU5 (AFICIO 340, 350 series, 355, 450 series, and 455) 

SC-302-01, 02, 03, 04
Charge corona assembly Aficio 550/650 SC-303
Charge corona wire cleaner, disconnected or time out for printer 

SC-304
Charge roller problem, ID sensor problem 

SC-305
Time out error for memory or EX-IPU board or fuse FU103 on Aficio 400, 401, 500 

SC-310-314
Potential sensor 

SC-320
Laser motor problem 

SC-321
Laser write problem, BCU board, EX-IPU board 

SC-322
Laser 1 synch. Problem 

SC-323
Laser drive problem 

SC-324
Laser drive excess current draw problem 

SC-326
Laser 2 synchronization error 

SC-327
Laser 1 home position error 

SC-328
Laser 2 home position error 

SC-329
Laser beam pitch error 

SC-330
Laser diode no initial setting  

SC-331
Laser diode home error 

SC-332
Laser diode present position error 

SC-335-338
Laser motor polygon problem 

SC-340
TD sensor output error 

SC-341
Developer motor lockup
TD sensor adjust error Aficio 551, 551P, 700, 700P 

SC-342
TD sensor adjust error 

SC-345
Toner collect motor lockup
Developer bias loss Aficio 551, 551P, 700, 700P 

SC-346
Toner recycle motor disconnected 

SC-350-1: thru 5
ID sensor error 

SC-351
Vsg problem, bad drum, ID sensor 

SC-352
TD (toner density) sensor problem or bad toner mix 

SC-353
Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning 

SC-354
Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning 

SC-355
Toner density sensor or under toned 

SC-356
Toner density sensor or over toned 

SC-358
Image density sensor, drum, toner spray 

SC-360
Hard disk drive error 1 

SC-361
Hard disk drive error 2
Incomplete drum potential calibration, check imaging formation assembly FT 7950, 7960, 7970 

SC-362
Image compression error
Hard disk drive error Aficio 551, 551P, 700, 700P SC-363
Data transmission error 

SC-364
Data transmission time out error
Vd out of specs, drum, drum potential sensor, charge corona FT 7950, 7960, 7970
Hard disk drive error Aficio 551, 551P, 700, 700P 

SC-365
Image storage error
VI out of specs, drum, drum potential sensor, charge corona, dirty optics FT 7950, 7960, 7970 

SC-366
CRC error Aficio 550/650Vr out of specs, drum, drum ground FT 7950, 7960, 7970
Hard disk bad sector maximum Aficio 551, 551P, 700, 700P 

SC-367
Hard disk bad sector maximum Aficio 551, 551P, 700, 700P 

SC-370-01 thru 07
Drum potential sensor error Aficio 550/650 

SC-370-374
IMAC error Aficio 551, 551P, 700, 700P 

SC-376, 380, 382, 384, 386, 388
Data transmission problem Aficio 551, 551P, 700, 700P 

SC-390
CRC error Aficio 551, 551P, 700, 700P 

SC-390-1
Toner density sensor error 

SC-390-2
Toner density sensor error  

SC-391
Developer bias problem or FU103 on Aficio 550/650 
Image storage address error Aficio 551, 551P, 700, 700P 

SC-392
Toner density sensor 

SC-395
Developer bias problem 

SC-400, 401
Transfer roller error Aficio 551, 551P, 700, 700P  

SC-401
Transfer roller positive error problem 

SC-401-1
Transfer roller/belt short 

SC-401-2
Transfer roller/belt open or fuses FU104, FU115, FU116 Aficio 550/650 

SC-402
Transfer roller negative error problem or open 

SC-403
Transfer belt position error, electromagnetic clutch release or fuse FU5 

SC-405
Transfer belt position error, electromagnetic clutch release or fuse FU5 

SC-405
Scanner problem; BCU, EX-IPU board or SCU on Aficio 400, 401, 500 

SC-411
Separator bias 

SC-430
Quenching lamp error 

SC-440
Main motor locked or drum motor locked 

SC-441
Developer motor locked 

SC-490
Exhaust fan problem or ozone fan problem 

SC-491
Laser cooling fan locked 

SC-492
Cooling fan problem  

SC-493
Bridge fan problem
Exhaust fan locked Aficio 551, 551P, 700, 700P

SC-494
Fuser fan locked 

SC-495
Toner recycling unit problem 

SC-496
Toner collector bottle problem 

SC-497
Toner recycling motor problem 

SC-500
Main motor locked
Bypass motor locked FT 7950, 7960, 7970 

SC-501-1 & 2
1st Tray lift problem 

SC-502-1 & 2
2nd tray lift motor problem 

SC-503-1 & 2
3rd tray lift motor problem 

SC-504-1 & 2
4th tray lift problem 

SC-505
LCT tray 

SC-506
Optional tray motor locked 

SC-507
LCT motor locked 

SC-508
Tandem rear fence motor 

SC-509
Tandem side fence motor 

SC-510-1 & 2
LCT lift problem
Paper feed motor problem Aficio 551, 551P, 700, 700P 

SC-511
Tandem side fence motor error
LCT motor error Aficio 551, 551P, 700, 700P 

SC-515
Tandem rear fence motor Aficio 551, 551P, 700, 700P 

SC-516
Tandem side fence motor Aficio 551, 551P, 700, 700P

SC-520
Duplex or fuser drive problem FT 7950, 7960, 7970 

SC-521
Duplex side fence drive problem 

SC-522 & 523
Duplex jogger home position FT 7950, 7960, 7970 

SC-524
Duplex end fence drive problem 

SC-530
Bypass motor locked or fuse FU106 on Aficio 551, 551P, 700, 700P 

SC-531
Fusing duplex motor locked 

SC-541
Fuser thermistor open 

SC-542
Fuser temperature too low or fuse FU107 on Aficio 551, 551P, 700, 700P 

SC-543
Fuser temperature to high 

SC-544
Fuser temperature too low 

SC-545
Fuser temperature to high  

SC-546
Fuser ready temperature unstable 

SC-547
Zero cross problem
Fuser lamp stays on, AC drive board, optics board FT 7950, 7960, 7970 

SC-548
Fuser unit not installed 

SC-590
Toner collector motor problem
Cooling fan Aficio 220/270 series 

SC-591
1 bin tray motor 

SC-600
Communication problem between SCU and operation

SC-601
Communication problem between BICU and scanner
Communication problem between BCU and EX-IPU board Aficio 400, 401, 500
Communication problem between SBU and SBICU Aficio 550/650
Communication problem between MCU and BICU Aficio 551, 551P, 700, 700P
 
SC-602
Communication problem between BICU hard disk drive board
Communication problem between BCU and fuser control unit on Aficio 400, 401, 500
Communication problem between Hard disk drive board and SBICU Aficio 550/650
Communication problem between BICU and hard disk drive board Aficio 551, 551P, 700, 700P 

SC-602-2, 2, -3
Communication problem between BICU and ADF 

SC-604
Communication problem between BCU and high voltage board 

SC-605
Communication problem between SCU and BCU 

SC-610
Communication problem between IOB and duplex unit 

SC-610, 611, 612
Communication problem between BICU and ADF 

SC-620
Communication problem between BICU and ADF 

SC-621
Communication problem between BICU and finisher 

SC-623
Communication problem between BICU and paper tray unit 

SC-624
Communication problem between BICU and LCT 

SC-625/626
GA5 data transfer error; EX-IPU or software
Communication problem between BICU and finisher Aficio 551, 551P, 700, 700P
Communication problem between BICU and LCT Aficio 1035, 1045 

SC-627
Communication problem between BICU and LCT Aficio 1035, 1045 

SC-630
Communication problem between line adapter and CSS center (Japan) 

SC-635-636
Communication problem between BICU and paper feed board Aficio 551, 551P, 700, 700P 

SC-640
BICU data transfer sum check error 

SC-641
BICU control data transfer problem 

SC-650, 653
Key card (Japan) 

SC-670Engine or BICU error 

SC-672
Op panel to controller problem 

SC-690
BICU problem (12C) 

SC-691
Communication problem between BICU and fax controller
BICU problem (12C) Aficio 1035, 1045 

SC-692
Communication problem between BICU and print controller board
BICU problem (12C) Aficio 1035, 1045 

SC-694
Communication problem between BICU and scanner board 

SC-696
Communication problem between IOB and finisher 

SC-700
ADF P/U problem 

SC-701
ADF P/U problem 

SC-702
ADF feed in motor 

SC-703
ADF transfer motor 

SC-704
ADF feed out motor 

SC-705
ADF bottom plate motor 

SC-720
Finisher transport drive motor problem 

SC-721
Finisher tray shift or shift motor problem 

SC-722
Finisher jogger motor 

SC-723
Finisher stack feed motor problem 

SC-724
Finisher stapler hammer motor 

SC-725
Finisher stack feed out motor 

SC-726
Finisher shift/lift motor 

SC-727
Finisher stapler rotation motor 

SC-729
Finisher punch motor 

SC-730
Finisher stapler position motor  

SC-731
Finisher exit guide motor
Finisher exit open/close motor problem Aficio 1035, 1045 

SC-732
Finisher up tray shift motor problem 

SC-733
Finisher stack feed out motor
Finisher lower tray shift motor problem Aficio 1035, 1045 

SC-734
Finisher lift motor
Finisher lower tray shift motor problem Aficio 1035, 1045 

SC-735
Finisher exit guide motor
Finisher pre-stack motor Aficio 551, 551P, 700, 700P 

SC-736
Finisher exit guide plate motor 

SC-737
Finisher waste stapler full 

SC-738
Finisher shift tray lift motor 

SC-740
1000 sheet finisher error
  • 01: Shutter error
  • 02: Exit error
  • 03: Upper exit plate error
  • 04: Jogger motor
  • 05: Stapler motor
  • 06: Stapler hammer motor
  • 07: Tray lift motor
  • 08: Shift tray height sensor
  • 09: Back up RAM
  • 0A: Communication error
SC-741
1000 sheet finisher error in saddle stitch area
o        01: Position plate motor
o        02: Folder roller motor
o        03: Shutter guide motor
o        04: Booklet jogger motor
o        05: Stapler motor
o        06: Folder plate motor
o        07: Connector
o        08: Switch 

SC-750
Interchange connection problem 

SC-751
Bridge connection 

SC-752
Finisher connection 

SC-760
ADF gate problem  

SC-770
Shift tray motor 

SC-800
Control board bad 

SC-804
Control board bad 

SC-819
Software application error 

SC-820
Control board or software 

SC-821
Control board 

SC-822
Bad HD 

SC-823
Bad control board or NIC 

SC-824
NVRAM or battery bad
SC-826
NVRAM bad 

SC-827
Memory problem 

SC-828
Bad control board or firmware 

SC-829
RAM DIMM or control board bad 

SC-835
Control board or connector 

SC-836, 837
Font ROM bad 

SC-838
Clock generator problem 

SC-850
NIB or control board bad 

SC-851
IEEE 1384 interface board or control board bad 

SC-860, 861
Hard drive problem, connection or cable 

SC-862, 863
Returned, Bad sector in hard drive 

SC-864
Abnormal HD data transfer 

SC-865
Hard drive error  

SC-900
Electrical copy counter problem reached 10 million or NVRAM problem 

SC-900-01
Mechanical counter 

SC-901
Mechanical counter or fuse FU4 

SC-921
MSU hardware error
Copier feature expander hardware error Aficio 220/270 

SC-940
Main switch problem or main board  

SC-951
Gate signal error  

SC-953
Scanner image setting error (Software) 

SC-954
Printer image setting error 

SC-955
Memory setting error 

SC-956
Scanner parameter error 

SC-957, 958
Scan error 

SC-959
Printer setting ID error 

SC-960
Printer return ID error 

SC-961
Printer ready ID error 

SC-962
Memory setting ID error 

SC-963
Memory finishing error 

SC-964
Printer ready error 

SC-970
Scan error 

SC-980
Program loading error or hard drive access error 

SC-981
Hard drive response error 

SC-982
Hard drive construction error 

SC-984
Hard drive response error
Control board, BICU or connection bad Aficio 1035, 1045 

SC-985
Control board, BICU or connection bad Aficio 1035, 1045 

SC-986
Software problem  

SC-990
Communication problem between BICU and input output board or software performance error 

SC-991
Software problem 

SC-996
FCU board or firmware problem 

SC-997, 998
Software or missing RAM or missing DIMM 

SC-999
Program version error or fuser FU6 Program download problem, BICU, IC, NVRAM bad, power loss, board installed wrong Aficio 1035, 1045 

Printer Controller Error Codes  

2001
Power on error 

2002
FGATE error 

0201
On board SDRAM error 

0301
SDRAM error 

0Fxx
Controller –BICU error 

1101
Data transmission error 

1102
Data loop back 

11xx
Centronics cable error 

1401
Controller NVRAM error 

1402
NVRAM check sum error 

1403
NVRAM white error 

1404
NVRAM read error  

1501
RTC error 

1601
Font ROM error 

1602
Data in font ROM is damage 

1Bxx
Options bus A error  

RICOH 3813 Copier 

U1
Right side open 

U2
No key counter 

U4
Sorter not latched or closed 

U6
Developer unit not in place 

E11
Exposure lamp problem 

E12
Exposure lamp problem 

E13
Zero cross, main board or power supply 

E-14
Zero cross, main board or power supply 

E-21
Scan home problem 

E-22
Scan home problem 

E-28
Lens home problem, sensor 

E-29
Lens home problem 

E2A
4th and 5th mirror home problem 

E2B
4th and 5th mirror home problem, Fuse 2 on AC/DC board

E40
Open thermistor 

E42
Bad transfer corona or HVT 

E52
Low fuser temperature 

E53
High fuser temperature 

E54
Fuser lamp on too long 

E55
Fuser thermistor open 

E96
Bad main power switch
Auto image density LED or manual id LED flashing. Toner density problem.
Ricoh copiers error code messages
 
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